WE ARE GREEN SO WE CLEAN GREEN
P O Box 9503
San Rafael , CA 94912
ph: 415 519 7404
jaime
Frequently Asked Green House Cleaning Questions
We use primary METHOD to clean, because is nontoxic and certified, we also use Bon Ami, baking soda, te tree oil.
We provide all cleaning solutions and equipment, so you never need to worry about replenishing your supply for our maids. If you have special house cleaning products you want the Green maids to use, please be sure to discuss this with the manager, so that we can properly instruct the team.
Simply call our office prior to your cleaning day. we require a minimum 24 hours notice to reschedule your house cleaning.We do not overbook our schedule. So, if you need to reschedule a cleaning without proper notice, we will not have enough opportunity to fill the schedule with another maid services client. This decreases the Green maids’ pay. Without consistent wages,Please be sure you understand A Home Maintenance procedures for rescheduling and cancelling visits. We do have a cancellation and will assess a cancellation fee if necessary, although we want to help you avoid incurring these fees!
This is your option. You may give us a key to be safely stored – always with “double-blind” security. Only the owner manager can access the client key safe. Green Maids are given the keys for each cleaning appointment before they leave the office each day, and must turn these back in to management before they are allowed to leave the office each evening. These keys are returned to the key safe until the next cleaning appointment.
You may pay by cash, check or credit card. Payment is due at time of service. If you do not intend to be at home at time of service you may choose to either leave cash or a check on the kitchen counter the morning of your house cleaning. If you choose to pay by credit card, we will keep your credit card information on file at the office and charge your card once each cleaning is completed. A fee will be assessed for all returned checks.
Please advise us if you have pets and provide any information regarding your pets that would be helpful for us to know. Though not a requirement, we prefer pets to be restricted from the areas we clean, to allow us to clean your home better and more efficiently.
If you have a security system, please make necessary arrangements to give your Green Maid team access to your home on your scheduled day. Some clients establish a guest or temporary code for A Home Maintenance.
if you lock the Green maid services team out on cleaning day, you will likely be assessed a lock-out fee. Please be sure you understand A Home Maintenance's lock-out fees. We want to help you avoid incurring these additional fees! Most of our clients either provide us a key or hide one on the premises on cleaning day.

P O Box 9503
San Rafael , CA 94912
ph: 415 519 7404
jaime